CARGOCONNECT-JANUARY2025 - Flipbook - Page 88
Unique and Innovative Strategies Enabling
Service Abilities
Inventory segmentation, a robust and rule-based
distribution process, and strengthening the Sales
and Operations Planning (S&OP) process are central
components of our strategy to optimise logistics and
supply chain performance. By implementing inventory
segmentation, we categorise products based on demand
patterns, lead times, and pro昀椀tability, allowing for more
targeted inventory management and better alignment
with market needs.
Our distribution process is governed by a set of wellde昀椀ned, rule-based protocols that ensure consistency,
e昀케ciency, and accuracy across all stages. This systematic
approach enables us to streamline order ful昀椀lment,
reduce errors, and improve service levels, making the
distribution process more scalable and responsive to
demand 昀氀uctuations.
Strengthening the S&OP process is another
key priority, as it fosters better alignment between
demand forecasting, production, and inventory
In addition, we are focussed on
Our distribution process is management.
clearly de昀椀ning and tracking performance metrics
governed by a set of
across the supply chain. These metrics, ranging
well-defined, rule-based from inventory turnover and order ful昀椀lment
rates to transportation costs and lead times,
protocols that ensure
regularly published and communicated to
consistency, efficiency, and are
relevant teams.
accuracy across all stages.
This systematic approach
enables us to streamline
order fulfilment, reduce
errors, and improve service
levels, making the
distribution process more
scalable and responsive to
demand fluctuations.
Ensuring Technological Prowess in a
Rapidly Evolving System
We leverage both conventional ERP systems and
work昀氀ow-based tools that are speci昀椀cally customised to streamline critical business processes
such as vendor onboarding and interactions with
our business partners. While our ERP systems
provide a uni昀椀ed platform for managing core
business functions like 昀椀nance, inventory, and
procurement, the integration of work昀氀ow-based
tools adds an additional layer of 昀氀exibility and
e昀케ciency. These tools are tailored to meet the
unique requirements of our operational processes,
enabling smooth and automated workflows
that enhance collaboration across departments and
external stakeholders.
For instance, our vendor onboarding process is fully
automated, allowing for faster onboarding, compliance
checks, and document management. Similarly, our
customised work昀氀ow tools optimise communication
with our business partners, improving information
昀氀ow, tracking, and issue resolution in real-time.
Currently, most of our key processes are fully
mapped and integrated within the SAP system. SAP's
capabilities allow us to make data-driven decisions,
optimise resource allocation, and respond quickly
to market demands. As we continue to enhance our
digital infrastructure, we are exploring opportunities
to further optimise and expand the use of SAP to
include advanced modules for predictive analytics,
AI-driven forecasting, and automation, ultimately
driving continuous improvement and supporting our
long-term growth objectives.
88 | CARGOCONNECT JANUARY 2025
Driving Excellence in Modern Trade
We have developed a distinct product portfolio speci昀椀cally designed to cater to the e-commerce channel,
recognising the unique demands and speed required by
online retail. To ensure smooth and e昀케cient operations,
our logistics team has implemented separate plant
codes for the e-commerce segment, enabling clear
stock segregation and streamlined order processing.
This approach ensures that inventory dedicated to
e-commerce is managed independently, reducing
potential disruptions to traditional sales channels and
enhancing ful昀椀lment accuracy.
Additionally, we are actively working on the digitisation of the end-to-end process at the platform level,
with a focus on integrating advanced technologies that
can optimise order ful昀椀lment, inventory management,
and customer experience. This digital transformation
includes real-time tracking, automated order processing,
and data analytics to forecast demand and manage
stock levels dynamically.
"Adaptive" – tomorrow’s Supply Chain in one word
Speed of delivery and providing enhanced visibility
to customers on both product availability and service
status are critical factors in maintaining competitive
advantage and customer satisfaction. To meet these
growing expectations, we are actively evaluating a
range of technology platforms and service providers.
We are considering cutting-edge technologies
such as AI-powered logistics, predictive analytics for
demand forecasting, and advanced order management
systems that will not only enhance delivery speed but
also optimise inventory levels and routing e昀케ciency.
By partnering with the right service providers, we aim
to create a more agile supply chain that can respond
quickly to market changes and customer needs, while
o昀昀ering greater transparency and control over product
and service delivery.
New Frontiers pivotal to Evolution
Supply chain is one of the most dynamic and exciting
fields to work in, as it serves as the backbone of all
industries, driving the 昀氀ow of goods and services across
the globe. With the increasing integration of advanced
technologies, the supply chain has evolved into a hightech, strategic function, o昀昀ering vast opportunities to
learn new skills, enhance operational e昀케ciency, and
innovate continuously. As technology interfaces such
as AI, automation, IoT, and Blockchain become more
prevalent, supply chain professionals are empowered
to streamline processes, reduce costs, and create value
at every stage of the journey.
What was once considered a backend function is
now a critical driver of business success. Today, supply
chain is recognised as a strategic enabler that directly
contributes to a company’s competitive advantage,
enhancing customer satisfaction, and fostering long-term
growth. By embracing technological advancements and
focussing on continuous improvement, supply chain
professionals are increasingly positioned to in昀氀uence
decision-making at the highest levels, driving both
operational excellence and business transformation.
